How to Order

Whether you have your Rx in hand or not, we can help you place your order! Here’s how:

Entering Your Eyeglasses Prescription

For the most efficient purchase experience, have your glasses prescription from your doctor on hand when you proceed to checkout.

You can enter your prescription after you click Eyefly Checkout from your shopping bag. Our opticians will verify your order and call you if we have any questions about your prescription. Not sure how to fill out the prescription data fields? No problem! Call us at 866.286.2711 if you need any help throughout the checkout process.

Don't Have Your Glasses Prescription on Hand?

No worries, we’ll make it easy and call your doctor for you. Just select “Call My Doctor to Obtain Prescription” at checkout.

Got Bifocals or Progressives?

Love the frames but need special lenses from your doctor? You can order the frame only and have your doctor fill the lenses for you. In the Checkout process, just check ‘My local optician will insert my lens.’ We’ll take 10% off your order when your glasses ship if no other promotional code was used.


Make a statement with fashion frames! We’ll insert non-prescription, plano lenses in your selected frames. In the Checkout process, just click the option ‘I'm wearing these for fashion and don't need prescription lenses.’ Plano lenses are made from the same high quality materials as our prescription lenses.

Returns or Exchanges

In addition to free standard ground shipping on all orders, returns and exchange shipping is also free within 30 days of your purchase. For more information on our shopping process and quality guarantees click here.

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